Please allow a minimum of 3 working days for order processing.

What is the cost of shipping?
The shipping cost varies based on the destination and the number of items purchased. You can calculate the exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will be automatically updated to display your total charges.

Shipping fees are determined by factors such as package size, weight, and quantity. Larger items and additional products may incur slight shipping surcharges, and the total charges are visible on the checkout page.

How long does it take for the buyer to receive their order?
Once order is processed, standard shipping/transit times apply, ranging from 12 to 15 days depending on the country and the chosen shipping method during checkout.

Tracking & Other Important Information
A tracking code will be provided in a shipping email for online tracking. Orders are delivered to your home, and if any issues arise, such as non-receipt despite a 'delivered' status, you can check with your nearest post office. If there is a size issue, please contact our customer support email. We require three images of sizes (Chest Size, Length & Sleeve Size) as evidence, and we will send a replacement of the same product in the correct size for free.

Note: We ship worldwide from various warehouses. Please be aware that the mentioned times are subject to change during the Christmas and holiday seasons.

Requests for cancellation or modifications can be accommodated within the first 24 hours from the time of placing your order. A restocking fee of $10.00 AUD will be applied for cancellations during this period.

Refunds are only applicable under the following circumstances:

1. If you fail to receive your order.
2. In the event of receiving a damaged or incorrect product.
3. Provided it has not been 24 hours since the order was placed.

Our return policy extends for a duration of 30 days if the received product does not match your original order. Should your product be defective, damaged, or incorrect, kindly contact us via email, and we will facilitate the exchange of your product.

Please note that order variations are not guaranteed during any period, and we retain the right to process your order. To request changes to your order, please email us at Help@kneez.com.au

We accept Visa, MasterCard, Paypal, American Express and all standard debit and credit cards.

AFTERPAY - COMING SOON

Welcome to the KNEEZ store, where the celebration never stops! We're your go-to destination for all things fun and fabulous in the world of online party & apparel shopping.

At KNEEZ, we believe that every moment is an opportunity to throw confetti and dance like no one's watching. Our mission is to bring joy, laughter, and set trends to bring together bigger and greater celebrations, big or small.

Explore our vibrant collection of KNEEZ essentials that are guaranteed to turn any occasion into an unforgettable fiesta.

Why choose KNEEZ? Because we're not just an online store; we're your partner in creating moments that matter. Our team is dedicated to sourcing the trendiest, most unique products that will leave your guests talking long after the confetti settles.

Join us in embracing the art of celebration. Let's turn ordinary moments into extraordinary memories. Shop with us at kneez.com.au, where the party never ends!